Ever since purchasing, I have been making it almost everyday. Love that when you make it yourself you can customise to the taste you like (I’ve been DIY-ing with different recipes). I’ve made matcha latte with this for my friends and all of them have said that it tastes like what cafes would sell!
Side note: The kit is super value for money. Although there were issues with the frother, the team’s response and service recovery really made me impressed.
Was super excited and happy to have the aesthetic glass tumbler bc having a double walled tumbler prevents my hands from getting cold when drinking cold drinks. but i’m not sure what’s the reason for the hole and stopper. the stopper is so soft that when i tried to pry it out, it got pushed inside instead, and now it’s stuck there. And because of the hole, ants were able to crawl into the hole and i’ve got dead ant bodies inside the double wall now. Looks quite disgusting so i don’t think i will be using the cup…
Would have loved it if there wasn’t the stopper.
Hi there,
Thank you for taking the time to share your feedback with us. We sincerely apologize for your experience with the double-walled tumbler.
The hole at the bottom is designed to release pressure that builds up between the two walls of glass as the air expands or contracts with temperature changes. This feature helps prevent the glass from cracking due to pressure imbalances. We recommend not removing the silicone stopper, as doing so may allow water to enter the area between the glass, leading to fogging or reduced insulation.
Please note that our team is in communication with you regarding the replacement tumbler, and we hope this will resolve the issue for you soon. We have also shared your feedback with our manufacturing team to ensure that improvements are made for future products.
If there’s anything else we can assist you with, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate your understanding.
I always drank Hojicha as brewed tea leaves rather than in the powder form - but I'm so happy I tried the Hojicha powder to make iced lattes. I prefer it over matcha at the moment.. it's toasty, roasty, nutty and delicious! I add a touch of sugar just to get me through the day and makes the Hojicha roasted flavor come out. So glad I bought an extra 100g pack, brought it overseas with me to last for the next month (or two - sparingly!).
I recently purchased this tea set online, and I am thrilled with the quality of the tea powder and the aesthetics of the tea ware! I couldn’t be happier with this purchase. It’s functional, beautiful, and adds a touch of charm to my kitchen. Highly recommended for any tea enthusiast or as a gift!
I bought Crafti matcha as I have been looking for a cafe matcha equivalent. In fact, I was looking at it for a couple of months and only decided to get it when I saw the electric whisk. Now it is a regular beverage for my children and myself in the afternoon. It is a good bonding session as we enjoy matcha and chat during the school holidays. It is flavourful and does not have an after grassy taste.
I was drawn to crafti by the advertisements, The matcha is nice and easy to make. I enjoyed the drink and is cheaper to make at home than have it in the cafe. Taste cafe quality! Thumbs up!
Love the double walled glass tumbler that came complimentary. It was so useful in keeping my matcha cold while I slowly sip it. In fact, we now use it for other drinks too.
I'll admit it, I was a matcha skeptic. The bitter, earthy flavor never appealed to me. But then, a coworker introduced me to Crafti Ceremonial Uji Matcha. I was surprised by how much I enjoyed it, and I've been hooked ever since.
My coworker also convinced me to subscribe to Crafti and I'm so glad I did. Not only do I get regular shipments of this delicious matcha, but I also get to try other amazing Crafti products. The freebies are always a delightful surprise, and a decent quality. If you're a matcha skeptic like I was, or even if you're a seasoned matcha lover, I highly recommend giving Crafti Ceremonial Uji Matcha a try.
It tastes great and gives me energy in the morning.
Easy to make and thanks to the spoon, makes it easy to scoop out the right amount of matcha.
Always excited look forward to drink my matcha latte.
The tumbler is good, but there’s a small plastic cover, like a dot, on the bottom. I’m not sure what it’s for maybe for release a steam, but after I washed it, it got stuck inside and I couldn’t remove it. Because of that, I’m giving it 1 stars! 😢
Hi there,
We sincerely apologize for the experience you had with the tumbler. I believe a replacement tumbler has already been arranged for you by our team to resolve this issue.
Please feel free to reach out if you have any other questions or concerns—we're here to help!