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I’ve never had Hojicha before so I was a little worried, but it was delicious. It’s definitely a different taste than matcha but its now my new drink before bed. I had a deeper sleep which was nice. I plan on ordering a bigger bag next time
High quality matcha, subscription was a breeze with free delivery. Price about the same but come with usable free gift every month .
I am incredibly excited to receive this product and have the opportunity to make my own matcha latte at home. It has given me a deeper appreciation for the dedication and effort invested by the team throughout the entire process—from cultivation and harvesting to thoughtfully curating everything needed for a seamless purchasing and brewing experience.
I would also like to extend my sincere thanks to the after-sales support team. The frother included in my initial order unfortunately stopped working, but the replacement process was handled exceptionally well. From my first email to the verification of the video I provided, the entire experience felt smooth and effortless. Although I was advised that the replacement would take up to two days, it arrived within just one day—even over the weekend.
The overall experience has been outstanding. The team's commitment to both product quality and customer service is evident at every touchpoint, and it has greatly strengthened my confidence as a customer. It has reaffirmed that subscribing was the right decision.
I am definitely looking forward to my future orders and continuing this journey with your brand.
Small and neatly made. But hv not used it yet as the matcha is not clumping n i can just use it directly