I purchased the kit quite some time ago and only recently had the opportunity to test the frother. I was really excited to try it, but unfortunately, the frother turned out to be faulty.
I contacted customer service to explain the situation, and I was genuinely impressed by their response. They simply asked for a video showing the issue and immediately arranged a replacement without any hassle or hesitation.
The level of service exceeded my expectations, and I truly appreciate the prompt and professional support. Thank you for the excellent customer service!