Offer
Provide additional details about the offer you're running.
FLASHSALE
I absolutely love this double walled glass cup! The measurement markings make it so easy to prepare my matcha. One of my favorite things about it is how beautifully it shows off the vibrant green color of the matcha.
To be honest, I did have an issue with my first cup. It shattered when I added ice, which was quite a shock and honestly a little traumatic for me! However, the Crafti customer service team was excellent. They promptly sent a replacement and shared a helpful tip: add a small amount of liquid before the ice to prevent sudden temperature changes.
Since then, I've been a bit more careful when using it, but I still reach for it all the time because I love it so much. It's functional, beautiful, and makes my daily matcha ritual even more enjoyable. Thank you for the great product and outstanding customer service!
The ceremonial signature has easily become one of my top favorite matchas. I love it so much and look forward to making my daily matcha with it.
I love the chawan, naoshi, and the scoop and sieve that come with the set. The yellow color is vibrant in person and all materials are made out of good quality, providing a ritualistic and calming experience when making matcha. My chasen (whisk) started splintering from the first few uses, even when I soak it in hot water before making my matcha. The instructions say to soak the chasen for 3-5 minutes, but that is a bit long just for the chasen to splinter after a few uses.
Hi Danica,
Thank you so much for your thoughtful review and for sharing your experience with the Golden Hour Ritual Kit. We’re truly glad to hear that you’re loving the chawan, naoshi, scoop, sieve, and the overall ritual experience; and that the set has been bringing you a calming matcha moment.
We’re really sorry to hear about the issue with your chasen (whisk). This is not the experience we want for our customers, and we deeply apologize for the inconvenience caused.
We’ll be reaching out to you directly to better understand what happened with your whisk so we can investigate further and offer you the most suitable solution.
Thank you again for your feedback; it really helps us improve both our products and your experience.
Crafti’s Ceremonial Matcha is great for beginners who are beginning to get into matcha and really affordable!